2018 Conference Speakers Announced!

10.04.18

Speakers

Bridge

Dale Smith

Creative Director, Bridge

Dale Smith is well-versed in Emotional Intelligence and neuroscience and leads the development of new theories and programmes on behalf of Bridge. He is a master practitioner of NLP with degrees in Psychology/Sociology and Business Marketing as well as an accomplished international speaker and facilitator and has presented at several industry conferences and events. He has worked extensively with clients in both the UK and abroad in Employee Engagement, business transformation and building organisational cultures that best reflect the brand promise.

Liz Pannaman

Organisational Development Specialist - People Transformation, TfL

Learning and development specialist and corporate performance coach and trainer, specialising in leadership and personal effectiveness. Industry recognised for her skills in performance management, success planning, strategy, and HR transformation.

Chieu Cao

Co-founder & CMO, Perkbox

Before co-founding Perkbox, the UK’s fastest-growing employee engagement platform, Chieu established himself as a tech marketing force to be reckoned with, leading initiatives for brands including Microsoft, Amazon and Yahoo. A consultant turned CMO, Chieu's repertoire spans both B2C and B2B, from SEO to social strategy.

 

Tim Pointer

HR Director, Dixons Carphone

Tim is not only a Global HR Director but also an organisational consultant, executive coach, speaker, CIPD award winner and business culture expert. He has a broad-based global experience across both FTSE 100 and large-scale private family businesses, specifically in the European, North American and Asia-Pacific markets. A comprehensive understanding of branded business, with a background covering the FMCG, performance goods, fashion, technology, retail & e-commerce, and liquor sectors.

Ben Gateley

Founder, CharlieHR

Ben is a co-founder and COO of CharlieHR: a free, cloud-based HR toolbox used by thousands of small businesses worldwide. Having started and grown a number of successful companies since his teenage years - including BORN SOCIAL, one of the largest social media agencies for challenger brands in the world. An outspoken champion of positive workplace culture, frequent volunteer and engaging public speaker, Ben is a passionate advocate for all things “people”.

Elizabeth Hampson

Director, Health Strategy Consulting, Deloitte

Elizabeth leads health policy and commercial strategy projects for central government, industry and leading health charities across Europe. Over the last decade her clients have included all types of organisations across the health economy: European central governments, major industry players (pharma, med tech and private providers), healthcare providers and leading charities. Health policy and strategy experience across EMEA has given her a breadth of perspectives on whole-system challenges in health and those faced by the individual participant organisations. Elizabeth is committed to delivering exceptional service to clients and developing the skills of her team. She has practical skills, backed with strong academics, which include an MSc in Health Economics and Policy from London School of Economics, the Chartered Financial Analyst qualification and recently a PG Cert in Coaching.

Philip Luce

Hospital Director, Bupa Cromwell

Philip Luce is Bupa Cromwell Hospital’s Director. Philip started his career at the Cromwell in 2011 as the Cardiology & Medical Directorate Manager, before becoming Operations Director a couple of years later – heading up the refurbishment of all wards, and overseeing the clinical teams in the day to day running of the hospital. In 2015, Philip took on the role of Director of Bupa's nationwide network of Health and Dental Centres, during which time Bupa acquired the Oasis chain of dental centres, making it one of the biggest providers of dental services in the UK.
His extensive career in private healthcare began as a Cardiac Physiologist before taking on the Cardiology Manager role at HCA, working across a number of hospitals including the Lister and London Bridge.

Christina Liciaga

Head of Customer Service, HSBC

Entrepreneur turned international finance executive with experience in emerging and mature markets across Asia, Europe, Latin and North America. High Net Worth business development influencer, advising large corporates on people-first post-merger integration opportunities, developing client segmentation strategies, and building and leading the global award-winning wealth proposition, Jade by HSBC Premier. Passionate leader who builds and transforms teams through authenticity and curiosity to embrace innovation, embed change, and deliver commercial growth; translating strategy into reality.

David D'Souza

Membership Director, CIPD

An experienced HR leader focused on improving organisational performance and influencing positive change at all levels of an organisation. Has been recognised as one of the top 5 most influential global L&D experts and top 10 most influential global HR experts by Rise Global.

Maggie Tambe

Head of Customer Relations, Peabody

A strategic leader who works hard to provide a sense of direction as well as building ownership and alignment within workgroups to successfully implement change. Judge for the 2017 UK Complaint Handling Awards and nominee for the WOW! awards 2017 recognising customer service excellence. Has worked with Family Mosaic since 2011, and played a key role in their merger with Peabody Trust.

Simon Lewis

Owner, Eau Palm Beach

Simon’s area of expertise is in global hospitality for LFH, the private family business behind River Island and a global real estate portfolio. Regularly challenging employees and colleagues beyond their comfort zones, Simon uses his relaxed manner to constantly stretch their knowledge, understanding and skills to boost performance and achievements. He combines 25 years experience in brand values, destination marketing and sales strategies associated with the travel, tourism and hospitality industries to develop creative solutions which achieve consistently measurable often award-winning results. In 2007 Simon conceived, developed and opened a multi-award winning luxury Spa business in the US. In 2013 he was instrumental in creating and implementing a new cultural identity for the 5 star Eau Palm Beach Resort in Florida. Here his work encompasses the complete values set, which underpins the core identity of the business from guest touch point to employee engagement. 

Chloë Marsh

Head of Engagement, RHP

With experience in Communications, L&D and HR, Chloë’s passionate about the link between highly engaged employees and better business results. Her expertise has helped RHP to be named as the most innovative housing provider in the UK three years in a row, gain Investors in People Platinum and place number 7 in the 2018 Great Place to Work list. Over the past two years, her team has been integral in getting both customers and employees ready for the launch of RHPi, the UK’s first digital-only housing service. They’ve continued to build engagement across all digital channels and today 70% of interactions are made online.

Becky Thoseby

Group Head of Wellbeing, Department for Transport

Becky owns the wellbeing offer for employees of the Department for Transport and its agencies. Her primary focus is on creating a culture of wellbeing at DfT. Recent work includes;

- running DfT’s first employee wellbeing survey, a diagnostic tool to target interventions where they are most needed
 - designing and delivering training for senior leaders focused on developing self-awareness and behaviour change,
- changing the picture we paint of a high performer to recognise that colleagues with wellbeing issues can still be high performers if the issue is managed well
- providing coaching to individual senior managers to address wellbeing issues arising in their areas.

Becky also practices as a well-being coach, both privately and as part of her role, and delivers mindfulness sessions within DfT.

Myra Cooke

Head of Performance Talent & Development, Virgin Atlantic Airways

Myra is a business-focused OD leader with more than 15 years’ experience in a global remit within complex global and domestic industries providing expertise to link development initiatives to strategic business objectives and achievements. Currently Head of Talent and Performance at Virgin Atlantic Airways & Virgin Holidays;  she is responsible for the Talent, Performance, Leadership Development and Diversity and Inclusion strategy across Virgin Atlantic and Virgin Holidays. Myra has previously held senior HR and Talent and development roles within organisations including, Veolia, Royal Mail, Priory Group and Dimension Data.

Helen Watson

Senior Strategist, Ogilvy Healthworld

A digital professional with over 15-years experience of delivering communication strategy and user centred solutions for clients. Helen designs engaging, customer-focused omnichannel experiences that meet both the customer and business needs. With experience across a broad range of technologies and channels, uses this knowledge to deliver multi-technology, creative and engaging user experiences for the Healthcare space. 

About the conference

Linking Employee Engagement and the Customer Experience as One.

Hear from top speakers and well-known brands on case studies and best practice in various industries. We have gathered speakers from organisations well known for their culture and employee experience, and asked them how they did it.

Booking

 

Venue

Central London

info@insidebridge.com
+44 (0)207-720-9933

Get notified
about all things Bridge

Tick here to receive updates about products & services, promotions, events and news from Bridge Training & Events. By ticking this box you consent to being contacted by email. We may use your email viewing activity to help us decide which future emails to send to you. You can opt out at any time. Bridge will not share your data with third parties.

*

Talk to us