#LivingBrandProject, is a social and business experiment all rolled into one. Discovering key parallels between an individual going through a wellness transformation and a company going through organisational change. Dale Smith, Creative Director is embarking on a 30-day wellness challenge, with his team at Bridge, as well as several experts in order to achieve maximum results in diet, mindfulness, fitness and more – all this whilst continuing his role at Bridge (and looking after his puppy!) – phew!
Between the Parallels
Today was the start of the 30-day challenge, and I have to say: it was somewhat like any normal day!
I look at this against the backdrop of some of the large transformation programmes that I have worked on and after all the prep, the big day arrives and it just runs to plan. I guess this is a good thing.
I did have my strength test today – something I have been putting of for a week and now the clock has run out and it had to be done. If I was to find a positive from this, it is that I can only go up from here. I knew that it would be hard, but have to say that I have been living in a bit of a blind spot when it comes to just how unhealthy I have become.
Onward and upward!
Today started with Yoga at 7am, and both the time and the physical exercise was a challenge.
If step one of any transformation is recognising the problem, then I think step two should be about breaking habits.
I was surprised when I saw that Max had put this in my diary; at the time I was not sure if this was payback for something mean that I had done or just him wanting to give me the kick that I needed!
Either way, I am glad he did, as with all change we need to hit the ground running and not passively look at change as something that will be happening under the radar – I found myself needing to transform because I let it all slide for so long.
So like all change programmes – come out with a bang. Break some habits early one and make them public! Also do not be scared to look a little foolish, as at this stage the introduction of new stuff is most important.
This was a surprise day – so with any transformation project always be on the ready for the unexpected!
Tom, my personal trainer threw in a one-hour session today. The time was set aside in my diary, so I just had to roll with it and do it.
I have to say that this was a great session – maybe because I had not spent loads of time preparing myself to fail like the first one! With all transformation programmes, we have to be on the ready and work in real time.
I have also started to see how this project is bringing the Bridge team together and this shows the importance that all companies need to rally around a common purpose.
This is not one person’s journey; it is that of all who participate in it.
So far it has been okay, but I guess there is a side of me that errs on the side of caution and is waiting for something to hit hard…
As today ends, I am reflecting more and more on the habitual behaviour that I have fallen into and some habits that no longer benefit me.
With my new focus on healthy eating, and With Sharn’s support on ensuring that my fridge and cupboards are filled with the right food, I have been creating and cooking some amazing dishes.
When I look at this through the lens of a company transformation, it reminded of the number of times I heard employees say: “Ahh, we used to do that! It was fun, but we don’t do it anymore.”
From team lunches to collaborative meetings, the stuff that we once enjoyed is just not there to support our healthy workplace.
I have loved cooking, but the one thing that I have been missing is sharing my new creations.
However, I have to remind myself that it does not all happen at once and this week is about me establishing new ways, and it is for myself to feel the joy of my ‘me time’
It’s Friday and I feel great about the week. I have been enjoying better sleep and more focus.
However, today took a twist as I was presented with a new Apple Watch so that my performance can be tracked. To ensure that we can monitor the incremental accomplishments and be able to set goals and measures for the future, this data is key.
From my perspective, I feel daunted by yet another new electronic system that I have to learn. As if our new CRM was not enough this week – now I have one on my wrist.
Even though data and attention to detail on the numbers is not my forte, it must be part of all organisational transformations.
Setting appropriate benchmarks and measurements allows for better insight into what worked best and a clear view on the investment.
How can we know if we are getting to where we want to be if we don’t know where we’re starting from?
I must say that I did have some concern about today being my first Saturday, as I did not have any of the Living Brand Project team around me.
However, I woke up early, feeling inspired and enjoyed a nice breakfast and some reading time; two things that I have not done on a Saturday morning for ages.
I spent a lot of the day walking Buster and really enjoyed watching him run and puppy-play with so many dogs. His energy is just infectious! I have to say, because of him, I meet some like-minded dog lovers and just random people.
It is so true that the energy you give is the energy you receive. If anything was learned today, and in drawing a parallel: if you invest in the relationship with those in your charge, you get amazing returns.
This may sound strange to some, but with the removal of stress and fatigue, it was like I was seeing Buster for the first time. ❤️
As leaders, we need to remember that respect is not something we command, it is something we project and then receive.
Wow: as the day moved on I started to feel a little fatigue and then – bang – I just hit a wall. It was like a wave of tiredness just suddenly came over me with an unexpected force. To help me better understand what had just happened, I referred back to the Whole30 website and looked at what the experts and others before me had tracked as some of their experiences. My feeling was validated, as days 6 and 7 are denoted‘I need a nap!’.
With this little insight I no longer felt daunted, and in fact felt validated that I was on the same proven journey to success – this was just my first blip.
I then started to do the math on what this day would be in our parallel world of a year-long company programme; this would be month three. The time when we see the first signs of fatigue for the key internal stakeholders, as they have been working hard to drive the initiative into the organisation. Giving so much time and energy to others can be exhausting. This is usually short-lived as at the programme is taking root and they are also seeing real signs of change in their teams.
Following my experience yesterday, I started the day by reviewing in more detail the Whole30 timeline.
I thought that I might be a little more confident in the changes happening to my body if I better understood it from the perspective of those who have done it before.
Today I push through my blurry-eyed start and after my black coffee (no sugar or milk!) I had a great PT session with Tom. He did warn me that we were going to start upping the game… and we did.
Although hard – I did it! I felt as if my first barrier had been broken and it gave me a renewed energy to try harder.
In the parallel world, it is at this stage that we begin to see the first signs of better employee engagement and a fresh energy start to spread across the business.
Today’s parallel started with 7am yoga. What seemed impossible one week ago in my first session, seemed to be more enjoyable this time and I allowed myself to roll into this session with a fresh perspective. I am clearly not a yoga master, nor will I probably ever be, however, I can still give it a go and allow myself the luxury of doing something for pleasure and not to win.
As I stretched and pulled my body into unfamiliar positions, my mind wandered to the way a team develops within an organisation undergoing change. We need to allow failure to be part of a success story and challenge our people to try new things with the mindset that the more we try, the better we get. Some incremental challenges can lead to bigger outcomes, but we need to have the space and freedom to try at our own pace.
Today was a real challenge as it was my first day with back-to-back external meetings. Albeit that Sharn sent me a clear message that I best prepare my lunch and take with me, I did not heed her warning. I slipped back into my habitual state and did not prepare properly for the day.
In the parallel world of organisational change, it is key to continuously review in real-time and be flexible in the strategic planning. It is too easy to just get into a flow at this stage and think that it is all smooth sailing. Trust me, it is not, as today reminded me of that as Whole30 food is very hard to get on the go.
Also, the new me seems to be hungry more often and hence needs more fuel. The day rolled on and my one Nakd bar was all used up, leaving me running out of steam and in a state of low energy and productivity. This was all down to my own lack of preparation and taking my eye off the ball with the complexity of the challenge that I have set for myself. I think the parallel is clear here!
In keeping with the Bridge value of ‘Inspiring collaborative energy’, today started with our Bridge Living Brand team meeting. This sharing allowed for a free flowing of new ideas and gave a revived energy to the project.
The Living Brand Project has many layers to it, with one being an opportunity for all the Bridge team to rally around one common purpose and initiative.
Even though Bridge has a relatively small team, it too can find itself working in silos as people often find themselves head-down working through the endless lists of tasks that must be completed.
Hence my advice to all organisations going through an organisational change is to see it as an opportunity to open up the floor to more sessions that allow the team to have a voice, share ideas and work together on something that is unrelated to their daily role.
The stakeholder team does not have top drive the programme after a certain stage as once the team begins to see that it is actually going ahead then they are more willing to jump on and be a participant.
Following on from yesterday’s team session, today was a busy one. It is at this stage of the parallel that some days it all seems to hit at once.
We continued with some external interviews with individuals that are setting up their own business based on a true passion for their craft. After 10 years with TfL, Tracy set herself a new life challenge and is now opening her own Cake Shop – “Essence of Cake” in South Norwood.
Her passion and drive are second to none and I am so happy to be sharing her story as part of this project. With all business transformation programmes, it is key to collect real employee stories as you journey through the change.
Make it real, make it fun, give it impact through the people’ss stories that represent the business everyday. Storytelling is also a great way to connect employees to the desired customer experience by sharing success and connecting them with the entire team as one – everyone plays a part in the story.
Today reminded me of the importance of not taking your eye off the ball at any time. Change does not need to be painful, however it does need to be constant and an extra push needs to be given at times when you are most at risk of falling back into your old ways.
For me, that is Saturdays. After a long and busy week, it is the one time that I can slow down and just cocoon myself away from the world. However during these 30 days, every day counts and I need to ensure that I break old habits that no longer benefit me and continue at full pace down the path that I have embarked on to reach my goal.
Today I had an additional fitness training session with Tom and we really raised the bar on both my cardio and strength exercises. I have to say, prior to the session I was feeling a little daunted and not quite sure what to expect and hence did not enter with the best frame of mind. However, I did really enjoy it and this made me realise how organisations need to focus on the internal messages that really engage with employees prior to them attending briefing and learning sessions.
With the midpoint fast approaching, I decided to take some time and reflect on the past two weeks and how I am currently feeling, what has worked and what has challenged me.
It has been a bit of a roller coaster and seems much longer than just two weeks. We have packed so much in just 14 days that it has left me with more to download than I thought.
I have broken through a few of my personal goals and have also felt exhausted as my body rids itself of the built up of toxins that I have managed to accumulate over the past few years.
Change is not easy but it is the most natural state that we can be in as we are always adapting and shaping to our surroundings. This reflection time has allowed me to reframe many things that I thought might happen and also better prepare for the next two weeks. A midway point in any initiative is a milestone in its own right and allows the drivers of the programme to take pride in their accomplishments and know that with a continued focus it is all achievable.
It is too easy at this stage to relax when it is a real opportunity to refocus – wiser and with more success stories to share.
Today was hard – I’m not sure if Monday played a part, but something was definitely happening today. I just felt exhausted and lacking all energy – I wanted to just rest. However, this felt different from the‘I need a nap’ phase last week, as I could feel something shifting. It was as if my body was changing and it just needed to take a break so that I could readjust to some of the changes that it was going through. This recalibration is a key stage of any transformation programme as throughout any journey it is important to embed downtime to allow for internal shifting to take place. Not all employees engage at the same pace, and so this down time allows for any learning to be made practical back in employees’ live environment. However, the day also had an another twist – the team came together and we shared a potluck lunch for the first time. From my slumber state on the floor, I had a sense of calm as I could see a happier team who had a common purpose outside their daily tasks. This was made fun as this was a real and social event organised by them as a team and not by the project.
Following on from yesterday’s parallel, I woke up today for 7 am Yoga with a revived sense of purpose. Before bed on the previous night, I spent time meditating on the higher purpose of the project and also the drive that all leaders need to find the reserves of energy to start the day with a fresh perspective. This is not an easy task as often we carry not only the weight of a busy schedule but that of those whom we are looking to motivate. With that in mind, I decided that this yoga session was going to be amazing, and in that frame, it manifested to be just that. From this session I found the energy to keep this perspective throughout the day and in this state I was more in control of my energy levels.
Tonight I decided that I would try one of the Whole30 recipes that Sharn had so kindly supplied me with to assist in my meal preparation. In my mind, it is important to be creative but this also needs to be balanced by following a process; using tried and tested methodologies because they are guaranteed to work and give you a near-perfect outcome. Anyone who knows me could testify that I love creating the new ways, and albeit fun – does come with a higher propensity of risk. With a fleeting glance at the recipe I decided to make shepherd’s pie – and when I say fleeting, I mean I had not looked at the recipe. I neglected one of the main instructions and turned what would have been a great dinner, into an uncooked meatloaf. On reflection, and reviewing what I should have done, it was not far off as I had all the right ingredients for success – I just did not formulate and nurture them correctly – an analogy that speaks for itself.
I have to say if I have learned anything by this stage of the transformation, it is to have a laugh and with a light heart, just take some things as they come. Tonight I decided to totally change direction. To avoid disappointment I had no recipe and just wanted to see what it would be like to really push my creative boundaries in the kitchen. I started with a simple stir-fry, and if I had’ve kept it simple then life (and dinner) would have been great. At one point I thought maybe some Whole30 compliant fish sauce would make it just that much better. Possibly it would have – in the right amount – but I added too much. Then I found myself trying to compensate for that error with some coconut milk – which made a soup-like consistency. Then something else to change that, and so it continued on. The parallel that I could draw from this is that as a leader of a transformation, it is better to just be humble and admit that we do not always get it right, instead of continuously trying to put one patch over another without stopping and taking a fresh perspective on something. Sometimes it is better to be happy in the now and take the time to enjoy one milestone before rushing on to better it.
As I closed down week three, this was a great time to look back on the entire project to date and view it through a neutral lens of what worked and was more challenging. I am feeling healthier and happier and more focused than I have in years. As I explored all of the influences that have sat in my life in the last three weeks, one that has not really had much of a mention is moving home. At the start of this project, I packed up my small flat of 15 years and headed up the road to my new house. Not far in miles, but a world away in new beginnings and fresh energy. All organisations need to review their brand, culture and environment from time to time. Whether this a refresh it or a total rebrand, we need to ensure that the workplace our people call home both represents the identity and customer experience promise. It is not a matter of putting up a few posters and considering the job done; it also does not need to be an expensive exercise if the budget it not available. Get the team involved and add some creative flair to bring a new energy to work workplace. Like my mother always said –‘you don’t need to be rich to keep a tidy and welcoming home.
I connected to a new parallel today through the difficulty that the Whole30 can cause by its restrictive nature. This was the first time that I was faced with having to eat out in a restaurant, and therefore be at the mercy of others to accommodate my dietary choices. Over lunch, I had a great conversation with a friend about the pros and cons of having such clear cut guidelines in the diet, including a no-cheat clause. I appreciate that to some this seems too extreme, however I believe that in this case it has been the secret to my success so far. The great thing about this kind of messaging is that it has no ambiguity and is very black and white. Now I am normally an advocate for autonomy and allowing creativity in teams, however in looking at my own communication style through this lens I can see how in my desire for creativity, my requested actions are less directive and too open to interpretation. A strategy needs to be very clear and have key agreed actions, parameters of scope and timed deliverables if it is to stay on track.
Following on from yesterday’s lunch, my perception of time has been playing on my mind, and how we can all view a transformation in different ways based on many facets that play into our life narrative. I am attempting to link my 30-day commitment to that of a one-year company movement and have been able to find many key parallels. Often in organisations, the support and agreement of these projects sit within the corporate strategy and fit into the 3, 5 or 10-year plan of transformation, all the while the employees in the front line sit waiting for something to happen: awaiting the promise of positive change to manifest itself into their daily lives. When chatting to the waiter yesterday, I had an epiphany when he mentioned that he had been going to the gym for ages – since he was 17. The bold tone of this statement indicated that is was as far back as he could remember and something that had completed embedded into his life. On further questioning he was 20 years of age, however 3 years to him was statistically a significant part of his life. The same time it takes many organisations to just complete the meetings on what a transformation programme could look like and secure funding. All the while, employees are living in real-time; not strategy time. I appreciate that it is a balancing act, but what I have become more aware of is the importance of communication and the differential to the way we all view time and transformation.
During one of my mindset coaching sessions with Cathy Dixon, we looked at various character types. I guess I can easily be likened to the tortoise and the hare – I am a sprinter at the start but can get easily distracted by the next big idea. This is exactly how I felt today and have also seen this laissez-faire attitude creep into many programmes at this stage. So far it has not been without its challenges, but now I seem to have fallen into a bit of a rut with the way I feel about the programme. I have started to find some of the tasks becoming mundane due to the lack of variety as this is now just plodding along to completion. This parallel hit home to me when I cooked eggs for my breakfast for the 22nd day in a row. Believe me, I do like eggs – but trust me when I say that there are not 22 different ways to make them! So what started as a breakfast that I felt great eating as I could take pleasure in nutritional value it gave me has now become “….eggs…. again!” I tell myself, “Just eat them so you are not hungry – that is what you get for breakfast!” It is at this point when most transformations start to really run out of steam as we are more focused on just getting through the transactional motions. The end is in sight, so we forget that this is our chance to inject new energy and finish with a burst.
On reflection, I did not fully appreciate the message that I discovered yesterday as this morning I missed Yoga for the first time. After a restless night of sleep, my alarm went off at 6am; my new call for 7am yoga. As I lay there thinking about yoga versus more sleep, I found myself running through all the reasons why I could miss this class. From ‘I have a bit of a headache’ to ‘I’ve got a busy day ahead’ and the list continued until I had enough reasons to reset the alarm and drift back to sleep until the 8am call. As the day rolled on I had conflicted emotions, bouncing between guilt and justification until I reached a stage that neither of these was beneficial. No transformation runs 100 percent to plan (so best get over the guilt) and the purpose of not always getting it right is to learn (so out with the justification). Okay; so I missed yoga! With an appropriate reframe then I could review the benefits that I get when I go and also look through a positive lens about what I need to minimise that risk again. It was also helpful to lighten up on myself a bit and not focusing solely on the one bad, and instead to overlay it with all the good. As people, we get so focused on the one mistake or challenge that we lose sight of all the core benefits. In this reasoning, we can easily find the rationale that, once broken, cannot get back on track. So – give up and be happy in the fact that we almost did it.
I started my day with an exercise that I learned a few years back in my NLP training. It is all about self-talk and consciously choosing who you are going to be that day. I am not sure if it is the lack of sugar in my body, or that I have found myself in a bit of a trough but I was still struggling with motivation. However, ‘mind over matter’ needs to be applied if I am going to power through this! After sketching out my day, I decided on the attitude that I would apply before I set out. This is something that I have discussed with many leaders over the years; to constantly remind ourselves that when it comes to staff engagement we play an active role in the creation of the culture in which we live. I am not saying that we have to come into the building doing cartwheels and back flips, but resilience, strength and focus need to be demonstrated to gain continued buy-in. With every transformation programme there will always be assassins waiting in the wings, just hoping for an opportunity to prove that this will not work for the long term. Hence if life is a stage, then perseverance has never been more important than at this point of the process.
Failure only happens if you do not learn from was went wrong. This was my motto today as I had another full day out with clients. Learning from my last experience in which I had not prepared my food in advance, I came well prepared today and had both my healthy snacks and Whole30 lunch with me. This was then doubled as Sharn, knowing the challenges that one can face when on the road, also ensured that I was covered with respect to food, by bringing some compliant snacks for me. This brings me back to the Bridge value of Sharing Knowledge Openly – using the information that is given to us from a place of experience. We often learn in real time, and this information should be better programmed to assist others in the future. This may sound like a small parallel, but in the small stuff you can guide others to a simpler outcome, just from not getting it right every time.
Today I had a huge revelation and that is where my true focus was – on the end of the project. I was getting a lot of questions around what non-compliant food I would eat first after the 30 days was over. This brought me to look at the parallel between my challenge and most large engagement programmes I have been involved with, and the crucial stage that I have just entered. It’s not really about what I will eat or drink, but more about the daunting thought of ‘what comes next’. Soon I will be without the clear direction of the programme. The open support of others has made me take my eye off the journey that I am still on. There are still four days to go, and if I am focusing on the end then my motivation and focus is not on the drive to really push through these last barriers and make a bang on day 30. I think some of this has to do with my personality type: I discovered when working with Cathy what drives both my motivation and fear states and how this can impact on my push at the end. I also realised that I have yet to really look at a plan after day 30. I know I have lost weight and I have felt stronger and fitter, but is this sustainable? How do I reprogramme my brain to continue with this learning?
I made a conscious choice to use this day to push my boundaries a little more and take the advice of Tom and do an extra personal training session over the weekend. Today we really pushed it out, and I have to say I felt better for it. The need to reframe constantly is key to the success of any project, and the exercise did seem to help. It is great to be around such a driven and motivational spirit like Tom. It is key at this stage to take the energy of others and make it your own. The temptation to just allow this to roll on through and get to the end is tempting, however Tom also has a vested interest in his part of the project, as my fitness success is his success. This is something that we must always remember in any transformation project as we may all work collaboratively to reach the overall goal, but each individual driver will have goals that are intrinsic to themselves.
It is so amazing how much difference one day can make in our motivation and how just the day before I was inspired by the energy of others and today I really needed one day to ‘just be’. I decided to totally take the day off and shut myself away from the world; put on a few good movies, do all those loads of laundry that have been piling up and get on top of a few things. I always find days like this a dichotomy: one side of me loves the slow, non-directional pace, and the other side gets a little bored and is guilty to not be making the most of my Sunday. However, it is the latter that is of interest in this parallel. It is important for leaders to pace themselves and be more forgiving of themselves when they need to jump off the treadmill for a few minutes. The day was interesting in the so much as I was still fully committed to the programme and with such a clear no-cheat rule, I could relax in the fact that this meant healthy food and no alcohol – contrary to those lazy Sundays in the past that easily turned into snack-attack days. It is important for all people to find their space and be comfortable to ‘just be’; not judging this time through the eyes of others. It also gave me time to reflect on many of the key learning points that we have explored as a team over the last 28 days. I also realised that no matter how different the days can be they are all working in their special way towards the final outcome.
As the end of the first 30 days is near, the team came together today to give additional support and motivation. We did a group fitness class with Tom, which turned out to be a real blast. The snapshot video is on our FB – so for a giggle, I recommend taking a look. This brings me on to today’s parallel: the power of teamwork and the importance of having one common purpose and goal to rally around. This project has not only allowed me to become more focused and driven, it has done the same for many in the team. We all create the world in which we live, and if you wear a frown, do not be surprised when others stop smiling around you. The energy of not just the leader, but all of the team is in constant churn and it is key to continuously feed it with positive intent and activities that bring the team together and allow them to be real and fun. It is also key for the team to have extrinsic motivators and a higher purpose that they rally around outside their normal tasks. This could be charity work or a transformation programme – it is all about inclusion and direction. Once the team has this focus they will often take this autonomy forward and begin to openly share their own knowledge and become participants in the future of the project.
As one chapter closes, another one begins. As the day came to an end, it was a great opportunity to look objectively at the entire project. From the original goals and desires for the programme during its inception, to the many touch points along the journey. I did have one milestone and that was to wear a favourite shirt that had not fit for a few years. If there was any measure of success to me, that would have been it. Yet that of course is not the level of insight that is required in a company transformation project. This leads me on to my ending parallel; how do you measure success? There will always be the quantitative and qualitative measurements that are in place, but never forget to just step back and do your own measure of success by simply asking: how does the organisation feel? After all your efforts and at the end of this phase of the journey, take time to appreciate just how far you have come and what this stage of success looks, sounds and feels like. Having worked on several large transformation projects, there are moments of success that will never be truly measured and can only be felt through your personal intuition.
The Expert Team
The #LivingBrandProject centres around Dale, who has volunteered himself as a human guinea pig in this case study meets social and business experiment. Starting May 8, 2017, Dale has embarked on a 30-day wellness transformation, including the whole30 diet, an intense fitness plan and building in meditation and mindfulness. Dale will be drawing parallels between his personal transformation and a company going through an organisational change.
Having successfully completed the Whole30 reset on more than one occasion, who better to be on hand for Dale’s dietary dos and don’ts than Sharn, Bridge’s Brand Manager. During the #LivingBrandProject her knowledge will be crucial in the success of Dale’s commitment to healthier nutritional focus.
Max is Dale’s right-hand-man and during the #LivingBrandProject he is taking care of Dale’s busy schedule, ensuring he makes time for fitness, meditation, food preparation, sleep and of course, his role at Bridge. Max’s role is imperative in the smooth running of the project.
Gemma has a background in filmmaking and acting and is inspired by well-being and mindfulness. During the #LivingBrandProject Gemma will be posting videos, photos and articles on all Bridge’s social media platforms as well as contacting the Press and creating a real buzz around the project.
Phil K. Matthews
Phil is an award-winning filmmaker with a background in directing and has a real interest in storytelling. During the #LivingBrandProject Phil will be capturing the 30 days on film and creating insightful and fun videos.
Tom is the founder of Robinson Fitness based in Clapham. Robinson Fitness is a platform for weight loss and fitness opportunities, using motivation, nutrition and intensity to create client success. During the #LivingBrandProject Tom and his team are supporting and training Dale regularly in many areas of fitness including yoga, weight training and HIIT.
Cathy has spent two decades researching optimal wellness in order to establish a foundation of knowledge: in the physical as well as the mental, emotional and existential aspects of health. During the #LivingBrandProject she is meeting Dale on a regular basis to discuss the importance of mindfulness, meditation and the connections between an individual’s change and that of a company going through a transformation.
Buster the Beagle
Buster’s role during the project is arguably the most important – his cuteness and eagerness to please will ensure that Dale remains in the present moment and is regularly venturing outside for some fresh air (well, as fresh as Clapham can provide).
Follow the Project!
#LivingBrandProject will always be linked back to business and what a company would go through during a period of organisational change. You can follow this ‘real time’ project on our social platforms as well as watch videos on our YouTube page.