Event Venue Date Description
Becoming a Living Brand® Leader Delta Beausejour Hotel
  • November 28, 2017 9:00 am

This two-day workshop will work directly with Senior Managers and Directors of Customer Service, HR and People Development, giving insight into how best to implement the Living Brand Methodology as part of their offering to employees. It will take delegates on a journey that will allow them to explore the intellectual property of the concept (more…)

Leading a team to deliver Customer Service Excellence Delta Beausejour Hotel
  • November 30, 2017 9:00 am

This innovative one-day Customer Service workshop is a great opportunity for team leaders and service mangers to come together and explore the link between a company’s brand promise and the service that their team delivers. Brand is no longer just a marketing function; it is an amazing opportunity to develop people and create a team (more…)