Event Venue Date Description
Leadership Series: Self-Awareness and Emotional Intelligence CIArb - London
  • February 27, 2018 9:30 am

Course Description Emotional Intelligence can serve managers and leaders in many ways. With well-tuned Emotional Intelligence, professionals can effectively recognise, use, understand and manage emotions to achieve a positive desired result. Self awareness is a heightened ability to see yourself as others see you. In a business context, this translates into relieving stress, overcoming obstacles (more…)

Living Brand® Leadership for Senior Managers and Directors Delta Beausejour Hotel
  • March 13, 2018 9:00 am

This two-day course will work with Senior Managers and Directors of Customer Service, HR and People Development, giving insight into implementing the Living Brand® Methodology as part of your employee offering. It will explore the theory behind the Living Brand concept and instil personal leadership qualities, giving you practical tips on how to move your (more…)

Leading Customer Service Excellence for Team Leaders & Managers Delta Beausejour Hotel
  • March 15, 2018 9:00 am

This innovative and action packed two-day Customer Service workshop is a fantastic opportunity for team leaders and service managers to come together and explore the link between a company’s brand promise and the service that their team delivers as part of the customer experience. It will delve into proven results that Bridge has had with (more…)